SBS is awarded the BS10125 Kite MarkTM for service excellence in Vehicle Damage Repair
Smart Bodyshop in Hook Hampshire (now relocated to Basingstoke) is an accredited car body repair shop offering Fast Track Smart Repairs, car resprays, dent removal, scratch repairs, allow wheel refurbishment.
Smart Body Shop is delighted to have been awarded the BS10125 Kite Mark for service excellence in the car body repair sector. SBS is one of the first car body repair shops in the UK to have been accredited following the on-site Audit in January 2015.
Dale Morris, Director of Smart Body Shop Ltd commented,
‘This is a great achievement for SBS, and we are extremely proud to have been accredited with the BS10125 Kite Mark on first inspection and audit.’
‘SBS has become quickly established since it opened in 2012 and has gained a solid reputation for delivering excellent levels of service at competitive prices.’
‘Customers who have taken a look at our state-of-the-art workshop in Hook, Hampshire are generally amazed to see us working in such a clean, and somewhat clinical, environment – we are after all a garage to most people, so they perhaps expect grease, oil and mess, but we feel it is this that sets us apart from other car body repair shops. You can’t achieve job perfection without this level of cleanliness, and for us, there is no compromise.’
‘But our Kite Mark Accreditation isn’t just a result of the investment in the latest vehicle repair technology, it is also the dedication and commitment of the all members of the SBS team, and I can honestly say, that we are truly grateful to have found an amazing team of skilled technicians and office staff who are not only hard-workers but they also share our ethos of job perfection and service excellence.’
The launch of the PAS125 Kite Mark in 2007 has helped the car repair industry to maintain ethical standards of safe repair. Due to its maturity following the revision of the specification in 2011, and the widespread adoption of PAS 125 by the industry, the BSI were able to develop it into a full British Standard
This new BSI, British Standard Kite Mark 10125 is an accreditation for body repair shops who address the processes required to effect a safe and quality repair to accident damaged vehicles.
Achieving this Kite Mark proves that SBS follows the critical parts of the accident repair process in line with recognised industry standard. The audit analysed our compliance to:
Competency in persons conducting repairs
Undertake repairs in accordance with correct repair methods
Tools and equipment are suitable and maintained
Quality control repair procedures are followed
Customers are made aware of critical work – if affected by faulty equipment
You can provide evidence from parts suppliers confirming acceptability of parts
You have an audit trail for sub-contractors
You have a customer focus around complaints procedures
This new British Standard replaces the PAS125, which currently Kite Marks more than 900 car body repair shops in the UK, so all of these repair shops will need to undergo a further audit to upgrade their Kite Mark to the new BS10125.
Smart Body Repair Shop is a BS10125 Accredited Car Body Repair Shop in Basingstoke, Hampshire. For further information on car body repair services, please call 01256 517230 or visit www.smartbodyshop.co.uk
